Where do you deliver to?
We deliver to UK mainlaind. some postcode areas may incur a surcharge (see below)
How much is delivery?
Our delivery charges are based on weight and size. Most of our delivery charges have been worked out online for you.
Prices vary from Free - £100 per furniture item and cost does depend on the number of boxes. Look out for our Red Free Delivery ribbons on thousands of items.
Delivery time scales
Standard Items In stock items will be delivered 2-14 days from payment.
Premium Furniture - Is made to order and can take from 14-28 days, please check the description on the individual items. Look out for our Blue Premium Banners.
Bespoke Furniture is designed and are to order items will be delivered 4-6 weeks from payment and confirmation of design.
How do you deliver?
Items will be delivered by our own team or from our manufacturers direct. You will be contacted prior to delivery to confirm a date and rough time slot. All furniture not being installed by us will be Kerbside delivery only.
I live locally can I collect from your showroom?
You welcome to collect your furniture from us, please contact us to confirm a date and time.
Made to order furniture delivery.
Made to order furniture comes from many different manufacturers in europe and the normal delivery times are 14-21 days from payment.
Bespoke furniture delivery
All bespoke furniture manufactured to order in our factory in Kent. Manufacturing / delivery times do vary however we estimate all furniture to be delivered within 4-6 weeks from payment and design confirmation. Please contact us prior to ordering for our current manufacturing times.
Surcharges on Deliveries
The following postcodes may incur an additional delivery surcharge. Please contact us for a quotation prior to ordering if you are in the following postcode areas. AB10/11/12/15/16/24/25, DD, DG, EH, FK1-18, G, ALL KA except 27-28 see below, KY, ML, PA1-19, PH1-10, IOW PO31-41, Scilly Isles TR21-25 TD, Scottish Highlands all other AB postcodes IV1-56 FK19-21 KA27-28 KW1-14 PA20-39 All PH except 1-10
Can you manufacture / deliver sooner?
On some occasions we may be able to manufacturer and deliver within a couple of weeks, however at busy times this cannot be guaranteed. Unpainted furniture can be sent out quicker usually within 2-3 weeks. Please contact us and we will do our best to assist you.
I am not ready for delivery yet, can you delay delivery?
If you would like us to keep your furniture for you a little longer, maybe you are moving house. We are happy to keep your item safe in storage and deliver when you are ready.
Who delivers our furniture?
Our furniture is delivered by our own delivery / installation team or via our nominated pallett couriers depending on your location. We will contact you to arrange a mutually agreeable day to deliver. Where possible we will give you an estimated delivery time and our drivers will contact you 30mins before arrival.
Our furniture is manufactured to last therefore are heavy. Furniture delivered via courier is usually pallet delivery, you will need some adults there to assist with unloading the large pallet from the lorry. Many pallett couriers do not carry pallet trucks.
All of our furniture is manufactured and assembled in our factory prior to dismantling ready to dispatch. As all of our furniture is bespoke we do not provide installation guides, however all items are usually relatively easy to assemble. If you require any support when installing please contact us.
Do you offer Installation?
We currently offer installation in some areas of the South East England, Kent, East Sussex, London, Surrey, Essex. There is a charge for this service. Please contact us for a quotation.
You do not install in my area, will i be able to put the furniture together myself?
Yes of course, some of our items are sent our fully assembled, some are sent out flat packed. We provide instructions and are also available on the phone during office hours to answer any questions you may have relating to assembly.
Please ensure all entrances, doorways, landings and the room we are assembling in are clear. Please also advise us if you have any restricted access points in your premises immediately as this will help us to bring your furniture assembled in the correct size pieces and allocate sufficient time to deliver and install.